Please note that orders are processed within 1-2 days of receipt (excluding holidays) and shipped via UPS or DHL for international orders. Your order will be shipped on the same day (or the next business day if placed after 4pm EST). If you need to cancel your order, we kindly request that you do so within the first hour of placing it to ensure it is not shipped. Otherwise, your order will be processed according to our queue and shipped as usual. Once the order has been shipped, you will receive an email notification containing the tracking number.
We ship all international orders through UPS or DHL, and the shipping costs will be calculated based on your shipping country and displayed at checkout. The estimated arrival time for international orders is typically within 4 to 14 days from the date of your order. Please be aware that customs duty may be charged for international orders based on your country of residence, and it is your responsibility to cover this cost. BeforeSwine cannot be held accountable for any customs fees. Please note that we are obligated by law to comply with all international import and export regulations, and we cannot alter the order value on commercial invoices.

In the event that you choose to reject your shipment, please note that you will be held accountable for all expenses related to the original shipping, including any customs fees and taxes that were incurred on both the initial and return shipments, as well as the cost of returning the package. These charges will be deducted from the refund for your merchandise.
By default, insurance is not included with your order. To obtain a price quote for insurance, please reach out to us and we will bill you separately for this service.

Once your order has been marked as delivered, you will become the rightful owner of the goods and assume responsibility for their safety and protection. As such, we kindly request that you ensure your delivery address is secure and safe.